Clients reviews about Grand City mattress and furniture

Great price and customer service. Agustin spent the time to answer all of my questions and provided a mattress at a price so low, I was skeptical at first. He sold me what I needed that was available. For the remaining items I needed, he made unbiased recommendations on where to get them quickly. Agustin said he would deliver the next evening and call beforehand, which he did. The mattress was delivered as ordered and everything was handled in a professional manner. I saved over 65% for everything compared to the bigger mattress firms, not to mention getting a much better quality mattress. If you are looking for a new mattress, I would recommend at least calling or stopping by to see what he has to offer. ~ Robert S

I could not be more pleased and am truly grateful to Augustine for helping me select a mattress for our son who is relocating from Okinawa, Japan in early August for a civil engineering position at Ft. Sam Houston. I am visiting from North Carolina and on a tight schedule. Augustine’s price was the most competitive in the area, especially for the value. He provided exceptional customer service. While I don’t have a photo to include, I give my word this is a legitimate and honest review. Please support this young man and his small business. I am glad I did ~ MP C

Here’s a polished review you can use (still sounds like you, just cleaned up and flows better): ⸻ Grand City Mattress is hands down one of the best shopping experiences I’ve had. From the moment you walk in, you truly feel like family. The customer service is exceptional, they take their time with you, really listen, and provide thorough education on their products so you can make the best decision for your family. I had been putting off shopping for bedroom furniture for a long time. Honestly, I was being lazy and kept going to rental places just to avoid dealing with pushy salespeople, even though I knew I was overpaying. This experience was completely different. There was zero pressure,just genuine help and guidance. When I found out they are a Christian-owned business, it made me even more excited to support them. You can truly feel the integrity and care behind how they run their business. If you’re looking for quality, honesty, and a place that treats you like family, I highly recommend Grand City Mattress. ~ Lauren W

Augustin, has great communication skills, and a professional attitude. The day I was supposed to go buy,and pick up, I got sick; I told him I was a diabetic, and explained it wouldn't be safe for me to drive out there, he pulled strings for me to do a special payment,and came out to my house at the end of the day, and delivered my mattress. I was thrilled and appreciative. I was very satisfied with my service, and bed. Thank you Augustin for making my experience pleasant. ~ Belinda K

Great experience from start to finish! Agustine was friendly, helpful, and made the whole mattress-shopping process easy and stress-free. He took the time to help me find a mattress that fit my needs and budget without being pushy. Great customer service, great selection, and a great overall experience. I would definitely recommend this store to anyone looking for a new mattress! Or any furniture… ~ Roxanne C

Amazing experience! Super friendly and incredibly responsive- always gets back to me right away. We are furnishing several rooms in our house, and Augustin has made the whole process so easy. Great quality furniture at great prices and excellent customer service. I’m so thankful to have found them! 10/10 recommend, and we will definitely continue getting our furniture here! ~ Rachel V

Exceptional customer service! He didn't have what I needed in the store and I told him I needed a set as soon as possible. He said he had one left in storage that we coupd go get. He closed up the store and drove to his storage to pick it up. Now if that's not great customer service, then I don't know what it! Thanks for your flexibility! ~ Gabe C

Agustin was a Great! Helped me in need on Sunday when closed. Went above and beyond which is very much appreciated. Posturepedic is the way to go and much better priced than competitors. High recommend to shop here for your furniture and mattress needs. ~ Pete R

Great deal and Augustine was really helpful. We came in looking for a queen mattress, dining set and a sectional couch. We got a nice deal for everything and ended up saving more than $500. And he blessed us with a gift- a nice mattress protector. I recommend them. ~ Dexter C

Augustin is a great person with excellent professional skills. I would suggest everyone to buy furniture from his store, especially if you are new to San Antonio and don't know where to buy furniture at a great affordable price. ~ Tanweer K

Amazing people and honest , straightforward, and most of all trustworthy and that’s is what you want when making a decision whenever it’s about healthy sleep. Will definitely recommend friends and family. ~ Richard g

At first I was a little bit skeptical about how cheap the luxury mattresses were, but this guys is the real deal! We bought a saatva mattress from him and we love it! Super easy to work with and he delivered which was amazing! Definitely recommend! ~ Em A

Had everything we needed. Good quality mattress. Even let us inspect our mattress from storage to make sure there wasn’t any stains or tears before we bought. Great deal and prices! Augustin was super helpful and got us a great deal. ~ Madison S

I had such a great experience! The pricing was very reasonable, and the level of personal attention really stood out. I found this place by accident, but I’m so happy I did. Agustin was friendly, knowledgeable, and genuinely helpful. ~ Janice B

Wonderful Family owned Business. Definitely recommend Agustin if you’re looking for high quality pieces for the best price in town. Couldn’t say a bad thing, would recommend messaging him and booking an appointment. ~ Alessandra G

If you’re looking for honesty and great customer service, this is the place. When I went, I was treated very well. Everything they offer is explained clearly, and I left with a much better understanding of the products than when I came in. ~ Joshua T

Best costumer service, very patient and understanding. ALSO great deals and prices !! overall amazing experience. Go check them out Leon Valley Area … ~ Tint M

I had a very positive experience at this shop. Agustin provided excellent customer service! He was knowledgeable and extremely professional. 10/10 experience. Would definitely recommend! ~ MariSelah A

I could not believe the great deals that were available at this store. To make things even better, they are a local business. Owner was super nice and I will definitely be buying from them again. ~ Evan

Excellent prices same day service you cant beat it its called grand city for a reason everything's under a grand ~ Jose A

Agustin provided fantastic service, he was extremely friendly, helpful, and transparent. He helped me score an amazing deal on my new mattress! ~ Luis e

Great deal on dining room sets, mattresses and sectionals. Very easy to work with and understanding. I would give a million stars if I could… ~ fadzai m

Agustin did a great job at finding my wife and myself a brand new bed. I highly recommend this mattress store ~ rodney p

Great deals Augustin was amazing Super friendly and informative Definitely recommend thjs business! ~ Daniel R

Reviews from our customers

Find us on social media